Terms and Conditions | Moss Matrix

Welcome to Moss Matrix!

These terms and conditions outline the rules and regulations for the use of Moss Matrix’s Website, located at mossmatrix.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Moss Matrix if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of gb. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Moss Matrix, you agreed to use cookies in agreement with the Moss Matrix’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Moss Matrix and/or its licensors own the intellectual property rights for all material on Moss Matrix. All intellectual property rights are reserved. You may access this from Moss Matrix for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

      • Republish material from Moss Matrix

      • Sell, rent or sub-license material from Moss Matrix

      • Reproduce, duplicate or copy material from Moss Matrix

      • Redistribute content from Moss Matrix

    This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms and Conditions Generator.

    Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Moss Matrix does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Moss Matrix,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Moss Matrix shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

    Moss Matrix reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

    You warrant and represent that:

        • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

        • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

        • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

        • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

      You hereby grant Moss Matrix a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

      Hyperlinking to our Content

      The following organizations may link to our Website without prior written approval:

          • Government agencies;

          • Search engines;

          • News organizations;

          • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

          • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

        These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

        We may consider and approve other link requests from the following types of organizations:

            • commonly-known consumer and/or business information sources;

            • dot.com community sites;

            • associations or other groups representing charities;

            • online directory distributors;

            • internet portals;

            • accounting, law and consulting firms; and

            • educational institutions and trade associations.

          We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Moss Matrix; and (d) the link is in the context of general resource information.

          These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

          If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Moss Matrix. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

          Approved organizations may hyperlink to our Website as follows:

              • By use of our corporate name; or

              • By use of the uniform resource locator being linked to; or

              • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

            No use of Moss Matrix’s logo or other artwork will be allowed for linking absent a trademark license agreement.

            iFrames

            Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

            Content Liability

            We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

            Reservation of Rights

            We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

            Removal of links from our website

            If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

            We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

            Disclaimer

            To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

                • limit or exclude our or your liability for death or personal injury;

                • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

                • limit any of our or your liabilities in any way that is not permitted under applicable law; or

                • exclude any of our or your liabilities that may not be excluded under applicable law.

              The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

              As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

               

              Privacy Policy

              At Moss Matrix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website or using our services.

              1. Information Collection: We may collect personal information such as your name, email address, contact details, and demographic information when you voluntarily provide it to us. We may also automatically collect certain non-personal information, such as IP address, browser type, and device information, through the use of cookies or similar technologies.

              2. Use of Information: We use the collected information to provide and improve our products, services, and customer experience. This includes responding to inquiries, processing orders, personalizing content, analyzing trends, and communicating with you about updates, promotions, and relevant information.

              3. Information Sharing: We do not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our products or services. We ensure that these third parties adhere to strict confidentiality and data protection standards.

              4. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

              5. Third-Party Links: Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

              6. Your Choices: You have the right to review, update, and request the deletion of your personal information held by Moss Matrix. You may also opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.

              7. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to periodically review this page for the latest information.

              If you have any questions or concerns regarding our privacy practices or this Privacy Policy, please contact us using the provided contact information.

              Please note that this is a general example, and you should tailor the privacy policy to accurately reflect your specific data collection, usage, and disclosure practices. It is recommended to consult with a legal professional to ensure compliance with applicable privacy laws and regulations.

               

              Refund and Return Policy

              1. Refund Policy: We strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your Moss Matrix purchase, you may request a refund within 30 days from the date of purchase.

              To initiate a refund, please follow these steps:

              • Contact our customer support team at in**@********ix.com and provide your order details.
              • Our customer support representative will guide you through the refund process and address any queries you may have.
              • Once your refund request is approved, we will process the refund to the original payment method used for the purchase.

              Please note the following conditions for refunds:

              • The Moss Matrix product must be in its original condition, unused, and undamaged.
              • Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.
              1. Return Policy: We accept returns for Moss Matrix products within 30 days from the date of purchase if you encounter any manufacturing defects or errors. To request a return, please follow these steps:
              • Contact our customer support team at in**@********ix.com and provide your order details.
              • Our customer support representative will guide you through the return process and provide you with a return authorization.
              • Pack the Moss Matrix product securely in its original packaging, including all accessories and documentation.
              • Ship the return to the address provided by our customer support representative.

              Please note the following conditions for returns:

              • The Moss Matrix product must be returned in its original condition, including all packaging materials and accessories.
              • Return shipping costs will be covered by us if the return is due to a manufacturing defect or error on our part. We will provide you with a prepaid shipping label in such cases.

              1. Non-Refundable Items: Certain items are not eligible for refunds or returns unless they are defective or faulty. These include:

                1. Customized or personalized products.
                2. Perishable goods, such as food, flowers, or other items with a limited shelf life.
                3. Items purchased as part of a final sale, clearance, or discounted promotion.
                4. Gift cards or vouchers.
                5. Items that have been tampered with, damaged, or modified by the customer.

              2. Exchanges: We currently do not offer direct exchanges for Moss Matrix products. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

              3. Modifications to the Policy: We reserve the right to modify or update this refund and return policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is recommended to review this policy periodically.

              If you have any further questions or concerns regarding our refund and return policy for Moss Matrix, please contact our customer support team for assistance.

               

              Billing Terms and Conditions

              1. Payment Methods: We accept the following payment methods for purchases made on our Moss Matrix ecommerce store:
              • Credit or debit cards: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
              • Online payment platforms: We may offer integration with secure online payment platforms such as PayPal or Stripe.

              1. Pricing and Currency: All prices displayed on our Moss Matrix ecommerce store are in GBP and are inclusive of any applicable taxes, unless otherwise stated. The currency conversion, if applicable, will be handled by the payment processor and may be subject to additional fees or exchange rate variances.

              2. Order Confirmation: Once you place an order on our Moss Matrix ecommerce store, you will receive an order confirmation via email. This email will include details such as the order number, purchased items, pricing, and shipping information. Please review the order confirmation carefully, and contact our customer support team immediately if you notice any discrepancies.

              3. Sales Tax and Duties: Sales tax and duties, if applicable, will be calculated based on your shipping address and added to the total purchase amount during the checkout process. You are responsible for any additional customs duties or taxes imposed by your local authorities upon importation.

              4. Subscription Billing (if applicable): If you are purchasing a subscription-based product or service, you agree to the following terms:

              • By initiating a subscription, you authorize us to charge your selected payment method on a recurring basis according to the subscription plan you have chosen.
              • Subscription fees will be billed at the beginning of each billing cycle, as specified in the subscription plan.
              • You may cancel or modify your subscription by following the cancellation or modification procedures provided on our Moss Matrix ecommerce store or by contacting our customer support team.

              1. Order Cancellation: If you need to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not already been processed or shipped. However, we cannot guarantee order cancellation after it has been processed.

              2. Refused or Undeliverable Orders: If an order is refused or deemed undeliverable by the shipping carrier and subsequently returned to us, we will contact you to arrange reshipment or issue a refund, minus any applicable return shipping charges or fees incurred.

              3. Fraud Prevention: To protect against fraudulent transactions, we reserve the right to request additional verification or information before processing and fulfilling an order. We may also refuse or cancel an order if we suspect fraudulent activity.

              4. Modifications to Billing Terms: We reserve the right to modify or update these billing terms and conditions at any time. Any changes will be effective immediately upon posting the revised terms on our Moss Matrix ecommerce store. It is recommended to review these terms periodically.

              Thank you for choosing Moss Matrix and placing your trust in us. We appreciate your business and strive to provide you with an exceptional shopping experience. If you have any questions, concerns, or need assistance with your order or billing, our friendly customer support team is here to help. We value your satisfaction and will do our best to ensure your experience with us is positive. We look forward to serving you and providing you with high-quality Moss Matrix products. Thank you for being a valued customer.

              Email: in**@********ix.com

              Phone: 07306750706